vatsal@besttourstravels.com View Primary Number
TwitterDuration : 8 Nights / 9 Days
Destination Covered : Singapore, Kuala Lumpur
Tour Activities : Adventure
Tour Themes : Adventure Tours, Ship & Cruise, Culture & Heritage, Family & Group Tours, Beaches and Islands, Honeymoon & Romantic Tours
Min & Max. PAX : Min : 2, Max : 20
159424
Per Person
* Mentioned prices may vary depending upon date of travel, hotel availability, surge pricing and seasonal rush.
Singapore and Kuala Lumpur Tour Overview
Kuala Lumpur
Kuala Lumpur is the capital city of Malaysia, boasting gleaming skyscrapers, colonial architecture, charming locals, and a myriad of natural attractions. Divided into numerous districts, its main hub is called the Golden Triangle which comprises Bukit Bintang, KLCC, and Chinatown. KL is widely recognized for numerous landmarks, including Petronas Twin Towers (the world’s tallest twin skyscrapers), Petaling Street flea market, and Batu Caves, which are over 400 million years old.
Singapore
Despite being a tiny island and a former fishing village, the modern city of Singapore is filled with so much to explore! Visit the iconic symbol of Singapore at Merlion Park and enjoy views of the waterfront before heading off to gardens by the Bay where you can witness various flora in bloom. For the best views of the Singapore cityscape, head to the Marina Bay Sands.
If you're looking for adventure, spend a day at Sentosa Island and indulge in various outdoor activities, or head to Universal Studios Singapore for some heart-pumping fun. You can even visit animals at the Singapore Zoo or the Night Safari, the world's first nocturnal zoo.
Dream Cruise
Genting Dream is a vessel for your dreams—it features all the comfort of authentic Asian hospitality, combined with the finest experiences from around the world. ... Our ships feature six slides to experience; gentler ones for the family and faster ones for thrill-seekers.
Singapore and Kuala Lumpur Tour Itinerary
Day 1
Upon Arrival at Kuala Lumpur Airport, meet and greet by our local representative. Check in Hotel and free by their own. Relax or enjoy and Fun at nearest shopping area, food, and other activities. Pick up for Dinner at Indian Restaurant.
Overnight stay at the Hotel.
Meal: - Dinner
Overnight stay at the Hotel.
Meal: - Dinner
Day 2
Enjoy breakfast at hotel. Get ready for the memorable visit of Full Day Genting highland tour. Genting Highlands houses Malaysia's only casino resort and colossal theme parks. Take a cable car ride to the top of the highlands and admire the view of the surrounding hills. Begin your journey to Genting Highlands with a beautiful scenic drive along the mountains. The fresh air, take the fastest mono-cable car in the world to reach the top of the hill. During the ride, marvel at the beautiful panoramic view of the green tropical rainforest below you. Proceeding to the skyway, stop at a strawberry park where you can experience picking fresh strawberries from the farm. Enjoy the numerous recreational facilities at the indoor and outdoor theme park. Discover the corkscrew, euro express roller coaster, turbo drop, super toboggan, and sky venture, which is the one and only skydiving simulator in Asia. Marvel at the panoramic views of mountains and jungles and complete the day with a shopping spree at over 80 shops lining the resort. When you reach the top, visit Malaysia's only international casino resort, Casino de Genting.
Afterwards, Proceed to Dinner at an Indian Restaurant.
Meal: - Breakfast, Dinner
Afterwards, Proceed to Dinner at an Indian Restaurant.
Meal: - Breakfast, Dinner
Day 3
Enjoy Breakfast at Hotel. Get Ready for The Memorable Visit Putrajaya Tour. The Putrajaya Lake is a lake located at the centre of Putrajaya, Malaysia, roughly 33 kilometres south of Kuala Lumpur. This 650-hectare man-made lake is designed to act as a natural cooling system for the city and also for recreation, fishing, and water sports. The Putra Mosque is the principal mosque of Putrajaya, the pink-domed Putra Mosque is constructed with rose-tinted granite and consists of three main functional areas – the prayer hall, the Sahn, or courtyard, and various learning facilities and function rooms. The mosque can accommodate 15,000 worshippers at any one time.
Then, Proceed to Batu Caves. Batu Caves is a mogote that has a series of caves and cave temples in Gombak, Selangor, Malaysia. It takes its name from the Malay word batu, meaning 'rock'. The hill was originally known as Kapal Tanggang from the legend of Si Tanggang. The town nearby is named after the Batu Caves limestone formation. Enjoy their lunch complementary.
After, proceed to Kuala Lumpur city tour, Kuala Lumpur is the capital of Malaysia. Its modern skyline is dominated by the 451m-tall Petronas Twin Towers, a pair of glass-and-steel-clad skyscrapers with Islamic motifs. The towers also offer a public skybridge and observation deck.
Then, Proceed to Dinner at Indian Restaurant. & Overnight Stay at Hotel.
Meal: - Breakfast, Lunch, Dinner
Then, Proceed to Batu Caves. Batu Caves is a mogote that has a series of caves and cave temples in Gombak, Selangor, Malaysia. It takes its name from the Malay word batu, meaning 'rock'. The hill was originally known as Kapal Tanggang from the legend of Si Tanggang. The town nearby is named after the Batu Caves limestone formation. Enjoy their lunch complementary.
After, proceed to Kuala Lumpur city tour, Kuala Lumpur is the capital of Malaysia. Its modern skyline is dominated by the 451m-tall Petronas Twin Towers, a pair of glass-and-steel-clad skyscrapers with Islamic motifs. The towers also offer a public skybridge and observation deck.
Then, Proceed to Dinner at Indian Restaurant. & Overnight Stay at Hotel.
Meal: - Breakfast, Lunch, Dinner
Day 4
Enjoy Breakfast at Hotel and check-out from the hotel and get transferred to the port to cruise. After the orientation, settle in and relax as the cruise sails through the ocean. Spend some time on the deck and witness as the sun drops below the horizon. Enjoy a buffet laden with international culinary delights for dinner and head to your cabin for an overnight stay at the cruise.
Meal: - Breakfast, Dinner
Meal: - Breakfast, Dinner
Day 5
Start your day with an English breakfast and spend this day leisurely Singapore Malaysia Tour Package with Cruise amidst the deep waters. Enjoy the facilities on board and interact with other travellers to make some new friends and happy memories. You can also participate in various activities at the cruise or just sit back at the lounge and enjoy a lazy day. Have dinner and an overnight stay on board.
Meal: - Breakfast, Lunch, Dinner
Meal: - Breakfast, Lunch, Dinner
Day 6
Enjoy Breakfast at Cruise and Proceed to Cruise Terminal. Meet and greet our representative. Check in hotel and relax. In the evening, pick up for Garden by the bay. The gardens by the Bay is a nature park spanning 101 hectares in the Central Region of Singapore, adjacent to the Marina Reservoir. The park consists of three waterfront gardens: Bay South Garden, Bay East Garden and Bay Central Garden.
Afterwards, Dinner at Indian Restaurant. & Overnight stay at hotel.
Meal: - Breakfast, Dinner
Afterwards, Dinner at Indian Restaurant. & Overnight stay at hotel.
Meal: - Breakfast, Dinner
Day 7
After breakfast, proceed for Universal Studio. Universal Studios Singapore is Southeast Asia’s first and only Universal Studios theme park. It features 28 rides, shows, and attractions in seven themed zones. It is one of the six Universal Studios theme parks around the world. In the storytelling of Hollywood. Be transported by adrenaline-pumping rides, and a wide variety of exciting attractions based on the blockbuster movies and television series you know and love so well.
Afterwards, Dinner at Indian Restaurant. & Overnight stay at hotel.
Meal: - Breakfast, Dinner
Afterwards, Dinner at Indian Restaurant. & Overnight stay at hotel.
Meal: - Breakfast, Dinner
Day 8
After breakfast, proceed for Singapore city tour. Suntec City is a major mixed-use development located in Marina Centre, a subzone of the Downtown Core in Singapore, The 70-ton Merlion statue is one of the city's most iconic sights & is located in this park. Chinatown's maze of narrow roads includes Chinatown Food Street, Souvenir shops and indie boutiques dot the area, offering clothes, crafts and antiques, while Club Street is full of trendy wine bars. Cultural institutions here include the 1827 Sri Mariamman Temple. Bugis is an area in Singapore that covers Bugis Street now located within the Bugis Junction shopping mall, And Other Famous and Attractive Places.
Then, pick up for Sentosa Island. Sentosa is an island resort off Singapore’s southern coast, a unique chance to get up close to some of Singapore’s most iconic sights. Appreciate the marvellous views of Sentosa Island from high above as you take a tranquil cable car ride during your Sentosa Island Tour. Not just that, you’ll be visiting and enjoying the Luge & Sky Ride, and Wings of Time, among other highlights on Sentosa Island.
Then, Dinner at Indian Restaurant & Overnight stay at hotel.
Meal: - Breakfast, dinner.
Then, pick up for Sentosa Island. Sentosa is an island resort off Singapore’s southern coast, a unique chance to get up close to some of Singapore’s most iconic sights. Appreciate the marvellous views of Sentosa Island from high above as you take a tranquil cable car ride during your Sentosa Island Tour. Not just that, you’ll be visiting and enjoying the Luge & Sky Ride, and Wings of Time, among other highlights on Sentosa Island.
Then, Dinner at Indian Restaurant & Overnight stay at hotel.
Meal: - Breakfast, dinner.
Day 9
Wake up to a lazy breakfast this morning and check out at hotel. Pick up for transfer to Singapore Airport to catch your flight back home with life long memories.
Meal: - Breakfast
Meal: - Breakfast
More Details about Singapore and Kuala Lumpur Tour
Inclusions
- MAP (Room + Breakfast + Lunch/Dinner)
- 2 Lunches
Exclusions
- RT PCR (Wherever required as per the Govt. Guidelines)
- Optional sightseeing
- Any Porterage charges, Tips Etc.
- Cruise Gratuity Fees of SGD 21 Per Person extra payable on Board
- Travel Insurance
- Anything that not mentioned in inclusions
Specific Departure Dates
Payments Terms
- SCOPE OF ACTIVITY:
- This company is basically a travel & holiday organiser/facilitator company only. The company does not control or operate any airline or any other mode of transport like shipping, railway, motor, buses, coaches, etc. nor does the company control any hotels or restaurants, other facility or services mentioned in the booking confirmation. The company also does not own or control any Hotel, Restaurant, Transport or other facility or the services mentioned in this booking confirmation. The company takes utmost care in selecting all the components for making your holiday a comfortable one. The company only selects/facilitates but does not have any control in running the selected services. Thus, the company is not responsible for any injury, loss, personal harm, death or damage that may be caused to any person or property which may be caused by the act or default of the management or employees of any independent contractor and arising outside our normal selection and inspection process of the services. It is imperative that all the passengers who are joining any of our tours, shall abide by and strictly comply and observe all the terms and conditions laid down herein.
- JURISDICTION:
- All disputes pertaining to the tour and travel, travel related services conducted by the company and any claim arising there-under shall be subjected to Rajkot Jurisdiction only.
- MEALS:
- There is a pre-set menu for meals as per the tour program. Packed meals would be served at some places. Unlike an airline, the company cannot process a special meal, nor can it guarantee a special diet for any particular guest, except for the extent mentioned in the brochure and preferred by the customer. The company, however, reserves the right to change the meal arrangements if circumstances make it necessary for it to do so. In the event of the tour participant missing any meal due to any reason, no claim can be made by the participant thereafter, for the meal he/she has missed and not utilised. The company does not guarantee Gujarati food, butter milk, papad, pickle, etc. and also does not guarantee pure vegetarian restaurants in International or Domestic Tours.
- HOTELS:
- Hotel Rooms Air-Conditioning, central heating and other facilities are solely at the hoteliers&rsquo discretion, depending upon factors such as weather conditions, local systems, tour type, room category etc. Accommodation is generally provided on Twin Sharing basis King beds are requested for couples however, they are not guaranteed depending upon the inventory of the hotel upon check in time. Triple Rooms are not larger than twin rooms and the third bed is often a roll-away mattress put in a twin-bedded room. Single people will have to pay single occupancy charges. If a single person seeks for a partner and the partner is available, twin sharing charges will be applicable. In case the partner gets cancelled the other partner will have to pay single occupancy charges. Single person not willing to pay single occupancy charges will have to share a room with two or three co- passengers, subject to availability or has to wait till the willing person books the tour or bear the cancellation charges. For all tours, accommodations in the hotels are made on the most basic/standard rooms only (as per the tour itinerary), any upgradations will be solely at the customers&rsquo expenditure. Guests will have to abide by the check-in and check-out times of the respective hotels. Early arrivals and late departures should be adjusted by the guests themselves as per the respective check-in and check-out timings for which additional cost may be applicable. All baggage and personal effects shall be at all times and in all circumstances, the responsibility of passengers. The company will not be responsible for or liable for any loss of such baggage and personal belongings during the tour. Laundry, telephone, mini bar, alcohol, beverages and food not on the menu, optional excursions, excess baggage fees, shopping, paid toilets are all items of a personal nature. These additional items will be charged separately to the Guest before leaving the hotel, ship/cruise or restaurant by the concerned authority. Such charges for additional items are payable by passengers alone and the company will not be liable for the same. Any damages called by the passengers to the hotel during the stay is to be settled directly. The company does not take responsibility to interfere in such charges, the same has to be settled by the passengers. No portage is offered during any package tours/hotel bookings. Any charges for the portage service availed have to be paid by the passengers.
- COACHES:
- All the baggage and personal effects of the passengers are at all times and in all circumstances their own responsibility. The company will not be responsible or liable in case of loss of any items from the coach. Any damages caused by the passenger to the coach during the travel shall be payable by them and the company will not be liable for the same. The company uses air-conditioned/air-cool luxury coaches. The coaches may be equipped with an emergency washroom however, this facility is not to be used as they leave a pale smell for the rest of the journey. For the use of rest rooms there will be frequent comfort stops. In case of emergency to use the onboard facility, the passenger needs to pay cleaning tips to the driver directly. For Kenya the company uses Non-Ac Combi (Itinerary changes and unavailability of sights). The company may often operate more than one coach per departure date. Incase of vehicle failure/traffic jam passenger&rsquos will have to wait for alternate arrangements and if any sightseeing is missed or flight/train is missed, passenger&rsquos are not entitled for any compensation nor can claim any refunds. However, the company always does its best during calamities. ITENARY CHANGES AND UNAVAILABILITY OF SIGHTS: The company may often operate more than one coach per departure date. For the comfort and convenience of passengers, or due to emergency situations the company may sometimes change or amend the itinerary, including flight/train/coach routing for the comfort and convenience of the passengers or due to any other disaster/calamities. Under these circumstances when amendments in itinerary are made by the company and any sightseeing/city mentioned in the original booked itinerary is missed, passengers are not entitled for any claims or refunds. Incase if any passenger fails to abide by the pickup/drop off time given by tour managers/tour guide during itinerary, he/she may have to reach to the next point on their own and will not be entitled for any claim for such expenditure During local or national holidays certain facilities such as museums and restaurants, sightseeing tours and shopping may be limited or not available for which there shall be no complaints/ or claiming of refund. All itineraries are well planned. Airline companies may change their flight schedule depending on varying economic conditions and demand. Such changes in the airline schedules may indirectly impact our tour itineraries, accordingly the company reserves the right to change its schedule due to circumstances beyond its control. Such changes shall also cause variation by the way of alterations/ additions/ reductions in the tour program which shall not be compensated.
- PAYMENTS:
- The registration amount paid at the time of booking, is a non- refundable and interest free amount. All the payments shall be paid in accordance with the procedure laid down in the booking confirmation. If the passengers fail to pay the final payment as per the instructions the company reserves the right to cancel the reservation. In case of billing errors, the company has the right to re-invoice with correct pricing. In case of dishonoured cheques, passengers will have to pay INR 1000/- for every such dishonour. A cheque dishonoured is an offence under the Negotiable instruments act and the company reserves all rights to take necessary legal actions as may be advised. The bookings will be processed only after the registration amount is paid in full.
- TOUR PRICE:
- The tour package prices quoted in our proposal or company&rsquos brochure/booking confirmation have been calculated as per the rates prevailing at the time of printing of such proposal/brochures/ booking confirmation. The company reserves the rights to amend/alter the price published in such a proposal or brochure in case of supplier rate fluctuations, currency fluctuations due to changes in the various cross rates of exchange, changes in various taxes, visa fees and /or fuel cost, before the date of departure. Any increase in price must be paid for in full before tour departure by the passengers. In exceptional cases any increases in price during the tour must be paid in full by the passengers during the tour.
- DEVIATIONS:
- If the passenger wishes to deviate from the tour itinerary, the changes will be made subject to availability. For such deviation, the passenger has to pay the additional supplementary cost in full before the tour departure, which may affect the passenger&rsquos tour price.
- VISA:
- All passengers travelling with Best Tours Forex and Pvt. Ltd. must be in possession of a valid visa. It is at the sole discretion of the Consulate/Authorities to ask for the original s/ personal interview of the passengers at any time. However, as granting or rejecting a visa is the sole prerogative of the concerned Consulate/Authorities even after submitting all the relevant s, the company will not be held responsible for denial of visa. In case the visa application is rejected by the concerned embassy/consulate/authorities, due to incomplete/ delayed s furnished by the passengers or due to any other reason whatsoever, or there are errors in the date of visa granted or scanned photographs on the visa, the company shall not be liable or responsible for the same. All costs and charges in respect of the said application for the visa shall be borne by the passenger. If the passenger needs to cancel a tour due to rejection of visa or rejection of entry into the country, the cancellation charges of the company will be applicable and shall be payable by the passenger. There will be no refund if the passenger or any member of his party is unable to travel due to any reasons. Any fines, penalties or any such payments arising due to not meeting with the requirements of any airport or government authority in respect of Passport or Visa s, then it will be sole responsibility of the passengers. In the events of deportation of passengers for any reasons by the foreign authorities, the passengers are not entitled for any claim/refunds.
- TRANSFER OF TOUR:
- A transfer from the originally booked tour to another tour will be treated as cancellation of earlier tour and a fresh booking of another tour. Transfer is applicable within Indian/World Tours only. All cancellation charges stated in the booking terms will be applied. Cancellation charges will be charged as per actual tour cost & not on a discounted tour price. Tour price and/or discounts available on the date of fresh booking will be applicable.
- DISCOUNTS/BENEFITS:
- The company reserves the right to amend, alter, vary or withdraw any of the discounts/benefits without prior intimation. The discount/benefits are valid for limited number of seats and limited period for limited dates only. The discounts/benefits given to the guests will be at the sole discretion of the company and may vary from passenger to passenger. The passengers booking the same tour on a later date will not be entitled for any claim of different price offered to other passengers.
Price & Rates
| No of pax | Age Limit | Price per pax (Rs) |
|---|---|---|
| No of pax Adult | Age Limit Above 12 years | Price per pax (Rs) INR 159424 / Adult ( With Tax ) |
Accommodation
| City | Hotel Name | Star Rating |
|---|---|---|
| City Kuala Lumpur | Hotel Name Swiss Garden Hotel (4*) or similar | Star Rating 4 |
| City Singapore | Hotel Name Hotel Travel Tine (4*) or similar | Star Rating 4 |
Cancellation & Refund Policy
- Arrival All bookings for airlines/hotel accommodation/ ground transportation are pre-blocked well in advance. The company is liable to pay penalties to all their suppliers/vendors if these services are not released within the mentioned time frame. If the passengers desire to cancel the tour due to any reason, they shall make an application in writing to that effect, along with the original receipt issued by the company. Such cancellation will attract the cancellation charges given below. The company reserves the right to cancel any tour prior to its departure without assigning any reason. The tour price paid by the prospective passengers shall be returned by the company by &lsquoA/C payee&rsquo cheque against receipt only, and no compensation and/or interest shall be paid in any case. Cancellation charges for any ticket/ Air reservation are applicable as per the rules of airlines/railways. Air ticket cancellation charges for special fares if paid by the passengers are NON-REFUNDABLE. Any refund payments will be returned to the Passengers after receipt of the refund from respective airlines/railways in the company&rsquos bank account and only after deducting the processing charges.
- Refund:
- Refunds if any, for amendments and/or cancellations will be paid directly to the passengers strictly by &lsquoA/C payee&rsquo cheque, in Indian Rupees at the prevailing rate of exchange within 45 days, as per Reserve Bank of Indian Rules and Regulations, irrespective of whether the tour payments were in part in foreign currency. No refund will be payable, for any unused portion of tour, due to whatsoever reason. No refund will be made in cash. Partly utilised tour becomes non-refundable in all circumstances.
- No. of days prior to the departure
- we receive your written application
- Amount you must pay
- cancellation charges % on total
- tour price
- More than 60 days Full registration amount
- 60-46 days 25%
- 45-31 days 50%
- 30- 01 days 100%
- On Tour 100%
- OTHER CONDITIONS:
- Passenger&rsquos signature on the booking form or payment of the registration amount shall mean acceptance in totality of the &lsquoTerms and Conditions&rsquo contained herein by the passenger(s). In case of one or more, but not all passengers signing the &lsquoBooking Form&rsquo, it shall be deemed that the others have duly authorised the concerned signing passenger/s on their behalf. There is no contract between the company and passengers until the company has received the initial registration deposit in accordance with the procedures in the brochure. The initial deposit just ensures a seat or participation on the tour but does not entitle any services such as air tickets, visas, hotel accommodations, until the full payment has been received. The full payment must be received in accordance with the procedures laid down in this brochure. If full payment is not paid in time, the company reserves the right to cancel the booking with subsequent loss of deposit and apply the cancellation charges as mentioned herein.
- The company reserves the right at any time and for any
- reason:
- To cancel the application of any of the prospective passengers without assigning for any reason after acceptance of the deposit, but prior to commencement of the tour. In the event of the company terminating the contract, the company may refund the deposit without payment of any interest To amend, alter, vary or withdraw any tour, holiday, excursion, flight routing or facility it has advertised or published or, to substitute a hotel or air/rail/bus journey or independent contractor of similar class of dispute regarding the same To amend, alter, vary or withdraw the discounts/benefits or the priority booking of bus seats given, if the minimum registration amount is not paid at the time of booking or cheque is dishonoured.
- If there are not enough passengers for any particular tour and the company decides to operate the tour with available participation below the stipulated number or if the passenger(s) are required to travel as &lsquoIndividual Travelers&rsquo, the company reserves the right to collect additional amounts from the passengers. Passenger(s) travelling as individual travellers in such cases will not be provided certain services including that of tour escorts, group activities, meals and the passenger(s) may travel with some amendments, such as seat in coach airport transfers which are fixed times, etc.
- LIABILITY:
- The liability of the company is restricted to the making of reservation/facilitation in accordance with the passenger&rsquos requirements. The liability of the company will cease on the issue of a ticket, reservation and travel to the passenger. Company is not liable for any loss of person or property caused or damaged or suffered by the passenger on account of deficiency in services by any independentcontractor may it be any
- airline/hotel/transporter/restaurant/sightseeing. Any gesture of courtesy extended by the company to the passenger to minimise such loss or damage will not constitute to admission of such liability or a waiver. The company shall in no circumstances whatsoever be liable to the passenger or any other person travelling for any loss or expense incurred due to:LOSS OF PRIORITY OR LIFE:
- Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and/or damage to baggage or personal effects however caused. In case of injury/damage/death of any passenger due to accident of coach/vehicle/public transport or due to any calamities whatsoever during the tour, company shall not be held responsible and passenger shall have no right to any claim or demand any compensation.Train/Flight delays, rescheduling/cancellation of train/flights, inter-connection occurring due to airline problems and/or any change in train/flight schedule or meals not being served Best Tours and Forex Private Limited is also not responsible for any alternate arrangements and the passengers have no right to claim any loss or consequences arising due to the same. Any overstay expenses due to delay/changes/cancellations in air, bus, ship, train or cancellation of special bogie or other services due to sickness, weather conditions, strike, war, quarantine, or any other cause whatsoever. Sightseeing missed and/or the program being curtailed after commencement of the tour and/or before the due period due to any unavoidable circumstances and any reason beyond the company&rsquos control such as political, natural calamity, monument under renovation, heavy rush at sightseeing places, road traffic congestion etc All the loss or expenses will have to be borne by the passengers. Arising in any way out of this contract in respect of any tour, holiday, excursion facility which exceeds the total amount paid or agreed to be paid for the tour, and shall in no case include any consequential loss or additional expense whatsoever. If in the event of the passenger(s) is booked on a particular train/airline on a particular date due to certain reasons beyond the control of the company the passenger(s) are not allowed to board the train/flight, the passenger(s) shall not hold the company responsible for the same and no claim whatsoever can be made by tour participant against the company. The company shall not be responsible and/or liable for any damage or loss caused to the passenger(s) due to reasons beyond the control of the company. The company is not liable for any loss due to negligence or technical fault or any other reason whatsoever due to change, amendment or cancellation by Airline.
- COMPLAINTS OR GRIEVANCES:
- If any passenger has any complaint in respect of services provided by any of the independent contractors, the passenger shall immediately notify the same to the independent contractor in writing, and a copy thereof shall be handed over to the tour manager, to enable the company to take up the matter with the independent contractor. Any claim or complaint by the passenger must be notified to the company in writing within 7 days after the tour completion date. No claim notified to the company beyond this period will be entertained and the company shall incur no liability in respect of thereof. The company reserves the unconditional right to refuse a booking/terminate a passenger on tour in event of unreasonable behaviour at any time. Best Tours and Forex Private Limited will not be responsible if any celebrity does not turn up on the tour due to the reasons beyond the control of the company.
- SINGLE GUEST:
- Guest travelling alone must pay single supplement charges if a suitable partner for double/triple sharing is not available or the earlier partner cancels the tour before the departure. For international tours passengers who join the tour directly must possess airline tickets (including internal travel) and visas as per itinerary.
- TRAVEL DOCUMENTS:
- It shall be the sole responsibility of the passenger(s) to hold valid travel s and statutory clearances, such as passports, visas, confirmed air/rail tickets, insurance and medical insurance certificates, any other used to confirm an arrangement with the service provider and other statutory certificates, to enable passengers to travel on tour. All s are non-transferable. All airline tickets must be issued in the name of the passport/photo identity holder, some carriers will deny carriage if the name varies and the booking may be cancelled. Your passport must be valid for at least nine months subsequent to the scheduled departure date of the tour with sufficient number of blank pages for visa purposes. It is the passenger&rsquos responsibility to collect in time, the necessary travel s or other s from the booking office. Prior to the travel it is the responsibility of the passengers to check the scheduled departure time of the airline or rail. The coach drivers, mostly on international routes, are bound by specific rules. Any sightseeing missed due to delay by any passenger is non-refundable. The company solely reserves the right to publish the passenger&rsquos photograph or group photograph taken during the tour. The distances, temperatures and pre/post tour accommodation prices given in the brochure are approximate and subject to change.
- PRIVACY OF INFORMATION:
- The company treats all information furnished by the passenger as confidential and will share only the necessary information with airline, hotels and service providers who will provide services to passengers during their tour. The company may be constrained to disclose the information furnished by passengers, if such disclosure is required by law or by an order by court or the rules, regulations and inquiry by government or statutory agency having regulatory authority over the company. Each of these conditions shall be severable from others if any provision declared invalid, illegal or unenforceable, then remaining provisions nevertheless have full force and effect. Cancellation will be collected according to the service that has been booked.
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